Tag: Customer Relationship Management in Banking and Insurance

Customer Relationship Management in Banking and Insurance – SYBBI Syllabus Modules at a Glance SR.NO Module 1 Introduction to Customer Relationship Management (CRM) 2 Customer relationship management(CRM)-emerging dimensions 3 CRM – A Cost – Benefit Analysis 4 Customer Care Management Customer Relationship Management in Banking and Insurance – Syllabus Overview SR.NO Module 1 Introduction to…