• Meaning ,Nature and scope of OB,  Models of OB,

THEORIES OF MOTIVATION

• Maslow, Herzberg, Mc.Gregor Theory X and Theory Y, William Ouchi‘s Theory Z, Victor Vroom . ERG theory
• Application of the Theories
• Motivational techniques in Banking and Insurance Industry.

• Individual Behavior ( IQ, EQ, SQ)
• Group Formation, Team Building, Team Development.
• Goal Setting
• Soft Skills ,Interpersonal Skills , Multicultural Skills, Cross Cultural Skills.
• Johari Window

• Work Culture, Ways for Making Work Culture Effective and Lively, Work Conflicts  .
• Organizational Change, effects of Resistance to Change, ways to overcome resistance to change.

Time and Stress Management.

• Meaning and Nature of OD.
• Techniques of OD.
• Importance of OD.