Customer Relationship Management is a customer-oriented feature which involves using technology to organize, automate and coordinate sales, marketing, customer service and technical support. Customer satisfaction plays an important role in customer relationship management. Here we present Customer Relationship Management Practice Question Paper 1: 1) a) Define CRM. Explain the formation process of CRM. b) How […]
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Marketing of Banking and Insurance Practice Question Paper 1
Marketing of banking and insurance refers to aggregate of functions directed at providing services to satisfy customer’s financial needs and wants. Marketing of Banking and Insurance is an interesting subject as it requires the knowledge of economics, sociology, psychology, banking and also core marketing concept. It is the customer who has the upper […]
FYBBI 2015 Cutoff First Merit List of M.L. Dahanukar College
M.L. Dahanukar College was established in 1960 to provide a platform for excellence in academic growth, provide opportunities in curricular, co-curricular and extra-curricular activities, thereby achieving holistic development and create responsible citizens with a global outlook. Here we present FYBBI 2015 Cutoff First Merit List of M.L. Dahanukar College: SC – 470 marks ST – […]
43 Recommended Books for Effective Communication Paper I and II of BBI Course
Effective Communication Paper I and II are subjects studied in FYBBI course. Effective Communication or Business Communication is sharing of information or relaying of information within people involved in business. In this subject, BBI students will learn the topics like marketing, brand management, customer relations, consumer behaviour, advertising, public relations, corporate communication, community engagement, employee […]
Top 30 Things You Do Not Know About The BBI Course Of Mumbai University
Hey guys, Are you interested in banking? Would you love to build up your career in banking / insurance sector? Have you dreamt of being a banker or insurer in future? Do you want to play an influential role in the banking and insurance industry? So let me tell you […]
Simple And Awesome Study Guide To Understand Turnaround Management Easily
What is Turnaround Management? A turnaround manager in very simple language is like a doctor! And how is that you ask? When you feel sick, your body doesn’t function properly and you feel uneasy and in pain; the doctor you consult helps you understand why you feel sick, he tells you which food […]
Best Study Guide To Help You Study Strategic Management With Ease!
What is Strategic Management? A ‘strategy’ in simple terms is a plan of action, whereby goals are created and plans aligned in order to meet them. Every organization needs a strategy to ensure that the goals they have set for themselves are achieved without any glitches or delays. The banking and insurance sector […]
The most Interesting Study Guide to Help You Crack International Business Exam with Ease!
What is International Business and why do I have to study it? As students of BBI you all must be aware of the world’s largest bank, while writing this article it was the Industrial and Commercial Bank of China with $3.062 trillion in assets. So today I give you a placement, post your BBI graduation with […]
Your Super Awesome Study Guide for Human Resource Management (Banking and Insurance)
What is Human Resource Management All About? HRM or Human Resource Management deals with management of the human resources of a company. The Human Resources or employees are the most important assets of any company and in order to look after them the HR department is formed. The HR department unlike popular […]
Your Totally Amazing Study Guide for Business Ethics and Corporate Governance!
What is this Subject all about? Ethics are your personal concept of right and wrong and no one but you can determine whether you choose to be ethical or not. These ethics are not legal acts or laws propagated by the judicial systems of a country but are simple concepts of what your […]
